Returns & Exchanges
At Engravd, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for all unworn and original-condition items. Please note that custom-engraved pieces are final sale and cannot be returned unless they arrive damaged or defective.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the items in their original packaging, ensuring all tags and protective materials are intact to qualify for a full refund.
- 3.Ship It Back
Print the prepaid shipping label provided via email, attach it to your parcel, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our quality control team inspects your return, we will process your refund or ship your exchange within 5-7 business days.